top of page
Chesire (1).png

Privacy Policy

At Cheshire MediGlow, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR).

​

1. Who We Are

Cheshire MediGlow is an aesthetic clinic based in Altrincham, Cheshire, specialising in Hair PRP & PRF, anti-wrinkle injections, skin boosters, and other cosmetic treatments.

​

2. What Information We Collect

We may collect and process the following personal data:

  • Name, date of birth, and contact details (email, phone number, address)

  • Medical history and health-related information relevant to your treatment

  • Appointment details and treatment notes

  • Payment and billing information

  • Photos (before and after treatment) with your consent

​

3. How We Use Your Information

We use your information to:

  • Provide safe and personalised aesthetic treatments

  • Manage bookings and communicate with you

  • Keep accurate medical and treatment records

  • Send appointment reminders and follow-ups

  • With consent, use images for marketing (e.g. website or social media)

​

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent – for marketing and promotional materials

  • Contract – to deliver treatment and related services

  • Legal obligation – for medical record-keeping compliance

  • Legitimate interest – to improve our services

​

5. How We Store and Protect Your Data

Your data is securely stored in accordance with industry standards. We use password-protected systems and limit access to authorised staff only. Paper records, if any, are stored securely.

​

6. Sharing Your Information

We do not sell or share your data with third parties for marketing. We may share data with:

  • Medical professionals (only with your consent)

  • Regulators or legal bodies when required by law

  • Service providers (e.g. payment processors) under strict confidentiality

​

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data (subject to legal requirements)

  • Object to or restrict data processing

  • Withdraw consent at any time

To exercise your rights, please contact us using the details below.

​

8. How Long We Keep Your Data

We retain your data for as long as necessary to fulfil the purposes outlined above and to meet our legal and regulatory obligations, typically 7 years for medical records.

​

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Cheshire MediGlow
70 Ellesmere Road, Altrincham, WA14 1JD

0161 706 2106
 

bottom of page